Loan Processor: Farm Link

Loan Processor Position Announcement
Status: Full Time, Non-Exempt
Reports To: Director of Lending
Supervisory: Not Applicable
Primary Office: Watsonville
Salary: $35-50k commensurate with experience
JOB SUMMARY:
This new position will play a key role in the expansion of CA FarmLink’s innovative Community Development
Financial Institution which is unique in the country in providing small and immigrant farmers with access to capital
and technical assistance. The Loan Processor will manage the loan application intake process, ensuring that
FarmLink receives a complete application package from farmer applicants, supporting timely and efficient
underwriting by loan officers and underwriters. The position will support the planned growth of FarmLink’s Loan
Program in 2016, and the integration of regional field staff into the loan intake process.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
• Serve as initial point of contact for FarmLink’s Loan Program; effectively represent/sell loan products
• Act as liaison between borrower, regional field staff, loan officer/underwriter and loan services
• Provide customer with timely and periodic status updates of their loan application; return all inquiry calls
within one business day
• Provide technical assistance to farmer applicants in completing applications as necessary
Loan Intake and Data Management
• Collect required documentation from applicants, verify accuracy and completeness, and follow up on
missing items
• Compile documents for applicant loan files and enter information into underwriting system for loan officer
assessment and processing
• Maintain pipeline report and ensure lenders are apprised of updates
• Order credit and title reports; verify application information
• Establish, maintain, and update files, databases, records and documents for recurring internal reports
• Ensure that all applicant/borrower files are complete and in compliance with regulatory and internal policies
• Continually assess loan intake processes and systems to increase operational efficiency and effectiveness
POSITION REQUIREMENTS
• Ability to provide excellent customer service in person, on the phone and via email
• Ability to communicate the written and spoken word in both English and Spanish (Bilingual)
• Good organizational skills, well disciplined, and able to meet deadlines; self starter
• Ability to handle multiple tasks and frequent interruptions
• Ability to handle stressful situations with calmness and courtesy, while meeting deadlines
• Knowledge and experience using MS Word, Excel; as well as basic accounting procedures
• 1-3 years of experience handling personal financial information, ideally in a banking or lending setting
• Minimum BS in business administration, finance, community development or other related field, or the
equivalent combination of education and work experience
• Familiarity with agriculture, agricultural lending, and CDFI loan products a plus
California FarmLink offers a generous benefit plan, including health insurance after 60 days, retirement, and
vacation. California FarmLink maintains a drug-free workplace and is an equal opportunity employer.
How To Apply
Please email a thoughtful cover letter explaining your interest in the position and organization with resume to:
info@cafarmlink.org. No phone calls please.
Who We Are
California FarmLink is a statewide nonprofit whose mission is to link independent farmers and ranchers with the
land and financing they need for a sustainable future. For more info: www.cafarmlink.org

Nicole Collins

Nicole Collins

Director of Career Services at Unity College
Collins is Director of Career Services at Unity College. Her successes include increasing the amount of student career center use by over 200%, coordinating the largest environmental career fair in New England (with over 85 participating employers), supporting an increase in student internship placement by 70% and establishing a grant funded intern partnership with the White Mountain National Forest Service. In addition to her role in Career Services, Collins also instructs a 1-credit professional development course.
Nicole Collins

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